Terms of Service for Graceful Journey Counseling, LLC
Effective Date: January 28, 2026
Last Updated: January 28, 2026
These Terms of Service ("Terms") govern your use of the website located at www.gracefuljourneycounselingllc.com (the "Site") and the counseling and teletherapy services ("Services") offered by Graceful Journey Counseling, LLC ("we," "our," or "us"). By using our Site or Services, you agree to comply with and be bound by these Terms.
1. Eligibility
Our Services are intended for individuals aged 18 and older who reside in Pennsylvania, New York, or neighboring jurisdictions where we are authorized to practice. By accessing the Site or engaging in Services, you confirm that you meet these criteria.
2. Services Offered
We offer:
Individual counseling and therapy (telehealth)
Group therapy and expressive arts sessions
Support for issues including anxiety, relationships, trauma, and life transitions
Virtual services via secure, HIPAA-compliant platforms
Availability of Services may vary based on your location and therapist licensure.
3. Appointment Scheduling and Cancellations
Appointments must be rescheduled or canceled with at least 24 hours’ notice. Cancellations or rescheduling requests made with less than 24 hours’ notice will be charged the full session fee, as this time has been reserved exclusively for you.
4. Payment and Insurance
Fees for Services will be discussed during the intake process.
We may accept certain insurance plans or provide superbills for out-of-network reimbursement.
Payments are typically due at the time of service.
Accepted methods may include credit/debit cards via secure processors.
5. Teletherapy Disclaimer
Teletherapy has benefits and limitations. By using our virtual therapy services, you acknowledge:
The importance of a secure, private internet connection.
The potential risks of technical issues and unauthorized access.
That emergency or crisis services are not provided. If you are in crisis, call 911 or go to the nearest emergency room.
6. Confidentiality
All therapy sessions and communications are confidential and comply with HIPAA and applicable state laws. Exceptions include:
Risk of harm to self or others
Suspected abuse or neglect of vulnerable individuals
Legal mandates or court orders
7. Use of the Website
You agree to:
Use the Site only for lawful purposes
Not misuse contact forms or interfere with site functionality
Not attempt to access restricted or private areas without authorization
Content on the Site, including articles, logos, images, and branding, is protected intellectual property and may not be copied or distributed without written consent.
8. Third-Party Tools and Links
Our Site may use or link to third-party services such as:
Squarespace (hosting and forms)
TherapyPortal (client access and scheduling)
Google Analytics (site usage data)
Payment platforms like Stripe or PayPal
We are not responsible for the privacy or content practices of third-party platforms.
9. No Clinical Relationship from Website Use
Browsing our Site or contacting us via forms does not establish a therapist-client relationship. A relationship is only formed upon intake, agreement of services, and completion of necessary documentation.
10. Limitation of Liability
Graceful Journey Counseling, LLC is not liable for:
Delays or failures due to technical issues
Unauthorized access to data beyond our control
Any indirect or consequential damages from use of the Site or Services
11. Modifications
We reserve the right to update these Terms at any time. Continued use of the Site or Services indicates your acceptance of the updated Terms.
12. Contact Information
Graceful Journey Counseling, LLC
3897 Adler Place, Suite 160
Bethlehem, PA 18017
Phone: (484) 246-9089
Email: gracefuljourneycounselingllc@gmail.com
Website: www.gracefuljourneycounselingllc.com
If you do not agree with these Terms, please discontinue use of the Site and refrain from engaging in Services.